Return, Exchange, and Refund Policy
Thank you for shopping at Giarmany Designó. We appreciate your trust in our products and services. Our goal is to provide you with the best shopping experience possible. Please read our return, exchange, and refund policy carefully.
Returns
We accept returns within 7 days from the date of purchase.
To be eligible for a return, the item must be unused, in the same condition as when received, and in its original packaging.
Items that are on sale, clearance, or marked as non-returnable are not eligible for returns.
Returns must be accompanied by the original receipt or proof of purchase.
Exchanges
If you wish to exchange an item for a different size, color, or style, please contact our customer support team within 7 days from the date of purchase.
The item must be unused, in the same condition as when received, and in its original packaging.
Exchanges are subject to product availability. If the desired item is not available, we can issue a refund or provide an alternative solution.
Refunds
We offer refunds for eligible returned items. Refunds will be processed within 7 business days after receiving and inspecting the returned product.
Refunds will be issued in the original form of payment used for the purchase.
Shipping and handling fees are non-refundable unless the return is due to an error on our part.
Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or refund, depending on product availability.
Return Process
To initiate a return, exchange, or request a refund, please follow these steps:
Contact our customer support team at [your contact information] to request a return authorization.
Include a copy of the original receipt or proof of purchase.
Pack the item securely, including all original packaging and tags.
Ship the item to the provided return address after receiving return authorization.
Return Shipping
The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service for your returns.
Contact Us
If you have any questions or concerns about our return, exchange, and refund policy, please contact us at [your contact information].
We reserve the right to update, change, or modify this policy at any time. Any such changes will be posted on our website.
Thank you for shopping with us!
Giarmany Designó